1. How do I login using a third-party account that has not been linked to a Wish account?
Please select the third party login option below the Wish login field.
2. Which server do I select if my server has been merged?
Please select the original server your account was on before servers were merged. If the account is not there, please select the main server after the merge (lowest number server). If there are any questions please contact customer service.
3. How do I login with IOS using a GameCenter account?
Please click on the link below for further step by step instructions.
After binding your GameCenter account to an email, use the email given to login to the event page.
4. Why am I not able to claim the Candy Apples after completing quests?
It might take some time for the system to respond. Please refresh the event page 15min later to collect Candy Apples. If it is still not working, please contact our customer service team at firstname.lastname@example.org.
5. What should I do if the page still shows that my knocking number is 0 while I did knock with Candy Apples?
It might take some time for the system to respond. Please refresh the event page and try to knock on the door again. If you still cannot receive any coins, please contact our customer service team at email@example.com.
6. Why didn't I receive in-game rewards?
Delay may happen when we send out in-game rewards. Please check again 15min later. If you still cannot receive any rewards, please contact our customer service team at firstname.lastname@example.org.